Our committed customer service team is always available to assist you and strives to respond to your questions as promptly as possible.
To save you time waiting for our team to respond, we've put together a handy guide to quickly help you find information about your order and the status of your delivery
|Your Tracking Code||My Account
Log in to your account on our website, and go to Order History to find your tracking code once it is issued.
After your item has been paid and delivered from our warehouse, we will email you your delivery tracking code within 2-5 business days.
|Tracking Your Order|
Track your order both locally and abroad as it is being transported.
|Your Order Status|
|Your payment status
Check whether payment verification for your order has been approved, declined, or pending.Your order status
Check if your order is ready for shipping, in the process of being shipped, or being reshipped (in the case of it having been seized by customs).
Here at augear.online, we value your feedback. If you have any problems, concerns, or need help in selecting the right products for you, feel free to contact us directly for general queries or questions regarding your order.
All queries are usually responded to within 48 business hours, and any tickets submitted on Fridays may only get a response by the following Monday.
We apologise for any trouble this may cause.